Terms of use and privacy

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Last updated: August 9, 2019

1.- Owner and Controller

The owner of this website and controller of this website is Tu Nombre S.L. (hereinafter the “Service”), with registered address at Tu Dirección Aquí and tax identification number B75000000.

TU EMPRESA está inscrita en el Registro Mercantil de CIUDAD, Tomo NÚMERO DE TOMO, folio NÚMERO DE FOLIO, sección SECCIÓN, inscripción NÚMERO DE INSCRIPCIÓN y con hoja NÚMERO DE HOJA.

Email: legal@tudominio.com

By using this website, you become a user, and you thereby accept the terms and conditions indicated below.

2.- External Links

This website may link to other websites.

However, we do not exercise any control over these sites or their content, which are subject to their own terms and conditions. We also assume no association or responsibility for them, nor do we guarantee their technical availability, quality, reliability, accuracy, or veracity.

3.- Intellectual and Industrial Property

The Service is the owner or licensee of all intellectual and industrial property rights to its website, as well as to the elements contained therein.

Therefore, the reproduction, distribution, public communication, and transformation of all or part of the contents of this website for commercial purposes, on any medium and by any technical means, without the authorization of the Service, is expressly prohibited.

4.- Data Protection

4.1.- Information Collected

The personal and non-personal information collected will vary depending on your use of the website and its characteristics.

The personal and non-personal information collected will reach us in two ways: 1) that collected automatically 2) that which you voluntarily provide to us.

4.1.1.- Data collected automatically

This information will consist of:

  • Collected through cookies or similar mechanisms stored on your device, always with your consent. Please see our Cookie Policy for more information.
  • The IP address from which the connection is made, the type of device used and its characteristics, the operating system version, the browser type, the language, the date, the country, the time of the request, the referring URL, or the mobile network used, among others.
  • Site usage data and any errors detected during use, such as missing pages or incorrect displays.

4.1.2.- Data provided voluntarily

This information will consist of:

  • Information contained in messages sent through the site’s contact channels. For example, your email address, nickname or name, subject, or message.
  • Personal or non-personal information required to leave a comment on posts in the news section, such as the content of the comment, name, email address, and website.
  • The data provided to register as a user. For example, your email address, nickname or name, subject, or message.
  • Personal information required to subscribe to the newsletter, such as your email address.

(Delete or include any processing required)

4.2.- Rights

We inform you that completing the forms is voluntary. However, if you do not fill out the required fields (marked with an asterisk), the use of some site features will not be possible or will be limited.

The personal data you provide will be incorporated and processed in the files owned by the Service, in order to respond to your requests.

You may exercise your rights of access, rectification, deletion, restriction of processing, objection, and portability of your personal data at any time by sending an email to: legal@tudominio.com or the postal address: Tu Dirección Aquí.

In both cases, you must provide your full name and a copy of your ID card or national identification document.

Here you can find the different forms for exercising these rights.

If you have given consent for a specific purpose, you have the right to withdraw it at any time, without affecting the lawfulness of the processing based on the consent given prior to its withdrawal.

Additionally, if you believe there is a problem with the way we are handling your data, you can direct your complaints to the corresponding data protection authority, the Spanish Data Protection Agency being the one indicated in the case of Spain.

4.3.- Use of Data

The data providedThe data you provide to the Service will be used for:

  • To address your requests, the legal basis being our legitimate interest in responding to and resolving your queries.
  • To facilitate your access as a user to our services, the legal basis being our legitimate interest in providing and managing the service.
  • To publish your comments in the blog section of our website, the legal basis being your consent.
  • To send you our latest news and updates through our newsletter, the legal basis being your consent.

4.3.1.- In emails and contact forms

The website has SSL encryption that allows the user to securely send their personal data through standard contact forms.

The personal data collected will be processed automatically and incorporated into the corresponding activity log files owned by the Service.

In this regard:

  • We will receive your IP address, which will be used to verify the origin of the message in order to offer you appropriate recommendations (for example, presenting information in the correct language) and to detect possible irregularities (for example, potential cyberattack attempts on the Service), as well as data related to your ISP.
  • You may also provide us with your information by phone, email, and other means of communication indicated.

4.3.2.- On social networks

We have profiles on some of the main social networks on the Internet, and the Service is responsible for the processing of data published on them (for example, photos uploaded by the Service that include people’s faces).

This data will be processed in accordance with the social network’s permission for corporate profiles. Therefore, we may, where not prohibited by law, inform our followers about their activities or offers by any means permitted by the social network, as well as provide personalized customer service.

Under no circumstances will we extract data from social networks unless the user’s express and timely consent has been obtained.

When, due to the very nature of social networks, exercising your rights depends on modifying your profile, we will assist and advise you to the best of our ability.

4.4.- Data Retention

The following indicates how long the data processed by the Service is retained:

  • Disaggregated data will be retained without a deletion period.
  • Customer data will be retained for the minimum period necessary, and may be retained for up to:
  • 5 years, according to art. 1964 of the Civil Code (personal actions without a special period).
  • 6 years, according to Article 30 of the Commercial Code (accounting books or invoices, for example).
  • User data uploaded by the Service to social media pages and profiles will be retained from the moment the user gives their consent until they withdraw it.
  • Data provided for the newsletter will be retained from the moment the user gives their consent until they withdraw it.

5.- Service Providers and Others

There are third parties that manage part of the Service.

The Service requires them to comply with this Privacy Policy to the extent applicable to them, and they must also have their own privacy policy. However, the Service will not be responsible for compliance with this policy.

Under certain circumstances, the Service may share, use, preserve, or disclose Personal Information with third parties, in a non-aggregated form:

  • To provide the Service:

Service providers who provide or perform functions on our behalf, including payment processing, analytics, or data hosting. Service providers may collect and have access to the information necessary to perform their functions, but they are not permitted to share or use the information for any other purpose.

  • To cooperate with law enforcement authorities:

If we believe it is reasonably necessary to satisfy any law or legal process. In any case, we will only provide the information requested.

If necessary to detect, prevent, or otherwise address and prosecute fraud, security, or technical issues related to the Service.

6.- Liability

To the extent permitted by law, the Service is not responsible for: a) errors or omissions in the content; b) the lack of availability of the website or; c) the transmission of malicious programs in the content, despite having adopted all reasonable technological measures to preventtarlo.

7.- Modifications

The Service reserves the right to make any modifications it deems appropriate to its website without prior notice, including the right to change, delete, or add content and services provided through the website, as well as the way in which they are presented.

Furthermore, these terms and conditions may change at any time. Modifications will take effect upon publication.

8.- Cookies

Please consult our Cookie Policy to learn how we use cookies.